Blog posts

Drawing of a person

Post-Purchase Experience: Increasing Customer Loyalty (2025)

In the bustling world of e-commerce, the journey doesn't end at the checkout page.

Operations

Drawing of a person with a broken sofa, using a self-serivce portal.

6 After-Sales Service Examples You Need to Implement (2026)

In this blog, we'll explore 6 after-sales service examples that can elevate your brand.

Ecommerce

A drawing of a present with claims, reviews and credit notes

An efficient returns management system: The perfect present

A festive season is approaching and many customers usually comes with many returns a couple of months later.

Some nusery furniture

Nursery Furniture Returns: Why It's Hard and What Fixes It

Nusery furniture usually faces long warranty claim resolution time, often angering new parents.

Returns

Picture of Claimlane's team attending an event

Simplifying Returns and Claims for Furniture Retailers and Brands

Most furniture retailer spend hours every week on returns and claims. Learn how not to.

Returns

Claimlane's G2 Badges

We Earned 2 Badges in G2’s Spring 2024 Report

We're proud to announce we have gotten two badges in G2's Spring 2024 report. Come celebrate with us.

Operations

Picture of the Claimlane team

We’ve raised €1.8M to help European brands handle product returns 🎉

We are excited to announce we just closed €1.8 million Seed round led by Vendep Capital.

Meme with "This is fine"-dog

The hidden costs of returns and claims

Still doing returns and warranty claims manually? Truth is then you're already paying for it.

Returns

Puzzle bricks with integrations

Returns Management Process Automation: Why Integrations Matter

Learn how integrations can help take your returns process from manual to automated.

Returns