Blog posts

Retail Hive

Fixing the Frustrations of Returns and Warranty Claims

Insights from the Retail Hive: Supply Chain Leaders Summit - May 2025

Maxine Glencross

boosting customer service through warranty claims and returns automations

4 Simple Changes That Will Save You Hours of Manpower Every Week

Learn the 4 Simple Changes That Will Save You Hours of Manpower Every Week

Amber watson

Retailers and Suppliers

Top 6 Challenges Retailers Face with Supplier Claims (and How to Solve Them)

A closer look at why supplier claims are so challenging for retailers.

Maxine Glencross

Warranty Claim Procces

How to optimize your warranty claim process

Processing a warranty claim is filled with manual work such as emails and spreadsheets.

Jens Ackermann Photo

February 24, 2025

5 R's of Reverse Logistics

A Guide: The 5 R's of Reverse Logistics

Learn the 5 R's of Reverse Logistics and why you should consider implement them.

Jens Ackermann Photo

February 18, 2025

Warranty Claim Rate

How to Improve Your Warranty Claim Rate

Warranty Claim Rate (WCR) is the percentage of products claimed divided by your total orders.

Jens Ackermann Photo

February 13, 2025

Warranty Claims Software

The 4 Pillars of a Warranty Claims Software

Looking for a Warranty Claims Software, but not sure what features it should have. We're here to help.

Jens Ackermann Photo

February 7, 2025

warranty claim software

What to Look for in a Warranty Claim Software

Looking for a Warranty Claim Software, but not sure what to look for? Learn all about the software here.

Jens Ackermann Photo

January 31, 2025