Warranty registration software

used by leading brands and retailers, worldwide

Case study

Make every product easier to register

Most customers skip registration when it feels slow or disconnected. Claimlane makes it take under a minute.

Try our Warranty Registration demo

Register your productStep 2 of 3

Where did you purchase the product?Select from the listAmazon

Proof of purchaseTake a picture of the receipt or invoice you received.Add file

Date of purchase2020-10-14

Register product

Make warranty registration easy

Give customers a warranty portal where they can upload proof of purchase, and activate their warranty in less than a minute.

Details about your product

Proof of purchaseTake a picture of the receipt or invoice you received. Add pictures

Where did you purchase the product?SelectAmazon

Date of purchaseSelect date2020-10-14

Capture purchase details upfront

Let customers submit where the product was purchased, when it was bought, and proof of purchase.

Your warranty registrations

Table - 1Registered 18.03.2025Expires 12.03.2030Covered

Hiking BootsRegistered 02.11.2025Expires 01.12.2028Covered

Aero Arbor LampRegistered 14.06.2021Expired 14.06.2024Expired

Coverage2 of 3 products still covered

Know what is still covered

Track warranty periods, so your team can quickly see whether a product is still covered.

Registered warrantiesAll channels

CustomerProductValid untilChannel Benjamin Johnsonben.jhn@email.comHiking Boots2028/12/01Webshop James Leejames.lee@email.comTorque Master 90002031/01/15Amazon John Prattjohn.p@example.netDesigner Chair Yellow2031/04/17Retailer Sara Holmsara.h@email.comBrown Leather Couch2028/12/01Own store Peter Vangp.vang@email.comAero Arbor Lamp2029/06/30Marketplace

This month1,284 products registered

Manage all warranties from one dashboard

Centralize warranty registrations from every sales channel and give your team one clear overview.

"Claimlane is brilliant because it collects everything about warranty claims in one place. All data is correctly received the first time, and there is no confusion."

Claire Boeltoft, Head of Customer Relations

Turn product ownership into customer insight

Every registration shows who owns your products, where they bought them, and how they want to hear from you.

Try our Warranty Registration demo

Field mappingCRM connected

Registration fieldCRM property

Customer nameContact name

EmailEmail address

Registered productProduct owned

Purchase channelSource

Marketing consentSubscription status

Last syncJust now

Send registration data to your CRM

Sync customer details and marketing opt-ins to your CRM or marketing tools, so your customer data stays useful beyond the registration.

Registration detailsOpt-in given

JDJohn Doejohn.doe@email.com

ProductComfy Couch

Product SKUSYM-GR102

Purchased atAmazon

CountryDenmark

Marketing consentGiven 18.03.2026

Opt-in rate64% of registrations

Collect valuable first-party data

Add marketing opt-ins to the registration flow and collect consent-based first-party data from customers who already own your products.

Find the product you want to register

Power

TorqueMaster 500Yellow · Power drill

VoltCore X7Yellow · Power drill

DrillForge ProRed · Power drill

CatalogueSynced from your product data

Make future claims easier

If a customer submits a claim on a registered product, the warranty details are already there, making the claim easier to approve.

Registrations by channelLast 30 days

Own webshop4,120

Amazon2,860

Retailers1,940

Physical stores1,120

Top SKUSYM-GR102 · 1,284 registrations

Understand who owns your products

See registrations by product, sales channel and country so you can understand ownership patterns across your customer base.

Frequently asked questions about warranty registration

What is warranty registration?

Warranty registration is the process where a customer registers a purchased product with the brand, retailer, or manufacturer. It usually includes customer details, product information, purchase date, purchase location, and proof of purchase.

Why should we offer warranty registration?

Warranty registration helps you understand who owns your products, where they were bought, and whether they are still covered. It also makes future claims easier to verify and gives you a way to collect consent-based first-party customer data.

Can customers upload proof of purchase?

Yes. Customers can upload a receipt, invoice, or other proof of purchase during registration, so your team can validate ownership and warranty coverage later.

Can Claimlane track warranty expiration dates?

Yes. Claimlane can help you track purchase dates, warranty periods, and expiration dates, so your team can quickly see whether a product is still covered.

Can we collect marketing opt-ins during warranty registration?

Yes. You can include marketing opt-ins in the registration flow and send consent-based customer data to your CRM or marketing tools.

Can warranty registrations help with future claims?

Yes. If a customer submits a warranty claim later, the registered product, proof of purchase, customer details, purchase date, and warranty status can already be available, making the claim easier to handle.

Can we use warranty registration across retailers and marketplaces?

Yes. Claimlane can centralize registrations from marketplaces, retailers, physical stores, and your own webshop, giving you one overview of product ownership across sales channels.

Is the warranty registration portal branded?

Yes. The registration experience can be designed as a customer-facing portal that feels simple, professional, and connected to your brand.