Blog posts

When to notify a customer during the terurns process.

When, where and how to notify customers during the returns process

Send proactive updates at the right moments. Notify customers automatically.

Workflow showcasing stages from scan to resolution.

10 warehouse challenges that our new Warehouse Module solves

Running a warehouse isn't easy. We’ve listed 10 warehouse challenges that our newest feature solves.

Claimlane x DSV partnership announcement

Claimlane and DSV Partner to Make Returns and Shipping Easier

We're proud to announce we are partnering up with leading shipping provider, DSV to not only simplify returns

Why Most E-commerce Brands Are Automating the Wrong Things

A comprehensive guide explaining why most e-commerce brands focus automation efforts on sales.

Why Workflows Are the Key to Faster Warranty Resolutions

When we talk with retailers about warranty claims, the conversation usually comes back to one thing: time.

Drawing of a couch in a return parcel

Why Furniture Returns Take 47 Days (And How to Cut That in Half)

Returns for furniture and interior businesses are some of the most time-consuming. Find out how to fix them.

Warehouse Module: Scan, grade and automate actions directly from the warehouse

Bring your warehouse much closer to Claimlane with our newest feature: The Warehouse Module.

Should Warranty Registration (+Extended Warranties) Be Part of Your Business?

Thinking about offering extended warranties, but not sure if it is worth it for your business?

Thumbnail of a new claimlane feature showcasing how the self-service portal can handle spare parts

New Feature: Spare Part Workflow

Claimlane’s new Spare Part Workflow helps customers easily find the right replacement parts.

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