Blog posts

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Why Your Warranty Claim Process is Key to Earning Customer Loyalty

A good after sales experience can boost customer loyalty. The same can be said for a bad experience.

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Marc Mayland Jensen

September 15, 2022

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How to Avoid a New System Rollout Being Costly

New system rollouts can by very costly for your business. Learn how to avoid hidden costs and reduce risks.

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Eleni Apostolopoulou

August 23, 2021

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Five Key Elements to Offer a Memorable Customer Experience

Customer behaviour has changed in the last few years, and the expectations are more difficult to meet.

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Eleni Apostolopoulou

August 12, 2021

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Are You Equipped to Cope With Increased Warranty Claims?

Learn how implementing a warranty claims ticketing platform can streamline eCommerce customer support.

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Eleni Apostolopoulou

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The Environmental Impact of Warranty Claims

Warranty claims have a significant impact on the environment. Learn how to create more sustainable operations.

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3 Ways to Turn Product Warranty Claims Into Revenue

Turn customer complaints into opportunities for growth by implementing effective complaint management systems.

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Eleni Apostolopoulou

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Quit Emails and Beat the Odds

Tired of using emails when communicating about warranty claims? Then start automating your after sales.

February 2, 2021

Why Workflows Are the Key to Faster Warranty Resolutions