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Product
Self-service portal
Collect customer inquires
Workflows
Improve efficiency and productivity.
Forward to suppliers
Easily forward claims to suppliers.
Analytics
Prevent future returns with insights into your after sales.
Warranty Registration
Let customers register their warranties
Integrations
See every system we connect to.
Industry
Furniture & Interior
Solve complex returns with a customizable workflow.
Outdoor & Sports
Keep customers loyal with the best post-purchase experience.
Baby & Nusery
Deliver the best customer care.
DIY & Homeware
Complex tools requires a good returns flow.
Resources
Blog
Collect customer inquires
Customer cases
Improve efficiency and productivity.
Webinars
Hear from industry experts, when they share insights.
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Blog posts
Insights
Use Elon Musk’s 5-step Algorithm to Improve Your Returns Process
We applied Elon Musk's 5-step algorithm to return processes, and it radically improved it.
Michael Kruse Sørensen
March 13, 2024
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15 minutes
Insights
Step-by-step guide: Optimize your returns? (2025)
Mapping your current returns and claims process can help identify inefficiencies. Discover how you can map it
Michael Kruse Sørensen
March 5, 2024
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10 minutes
Insights
How to simplify B2B returns (2025)
B2B return handling is a time consuming task for both retailers and suppliers. Learn where to improve.
Michael Kruse Sørensen
February 26, 2024
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3 minutes
Claimlane Updates
Ecommerce returns management: Lowering time to resolution
Michael Kruse Sørensen
February 5, 2024
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3 minutes
Tips & Tricks
Customer-centric warranty analytics: Reducing Warranty Claims
Marc Mayland Jensen
October 25, 2022
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4 minutes
Tips & Tricks
Customer Expectation: Boosting your customer loyalty
Understand how to boost customer loyalty with the Customer Pyramid Expectation .
Michael Kruse Sørensen
October 4, 2022
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3 minutes
Insights
3 Reasons Why Retailers Hates Warranty Claims
Warranty claims can be one of the most time consuming tasks for retailers. Learn how to reduce time spent.
Michael Kruse Sørensen
September 19, 2022
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5 minutes
Insights
Warranty Claims: How to reduce warranty claims
Manual warranty claims handling is costing your business, learn how to reduce the amount of them.
Michael Kruse Sørensen
September 16, 2022
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8 minutes
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