Blog posts

Ecommerce Returns: Rates, Costs, and How to Handle Them

A comprehensive guide explaining why most e-commerce brands focus automation efforts on sales.

Ecommerce

Thinking in Workflows: How to Resolve Warranty Claims Faster (2026)

When we talk with retailers about warranty claims, the conversation usually comes back to one thing: time.

Warranty

Drawing of a couch in a return parcel

Why Furniture Returns Take 47 Days (And How to Cut That in Half)

Returns for furniture and interior businesses are some of the most time-consuming. Find out how to fix them.

Returns

2 chat bubbles showing the Claimlane Warehouse Module

Warehouse Module: Scan, grade and automate actions directly from the warehouse

Bring your warehouse much closer to Claimlane with our newest feature: The Warehouse Module.

Operations

Ecommerce self-service warranty registration interface with product selection, purchase details form, and file upload for proof of purchase

Should Warranty Registration (+Extended Warranties) Be Part of Your Business?

Thinking about offering extended warranties, but not sure if it is worth it for your business?

Warranty

Thumbnail of a new claimlane feature showcasing how the self-service portal can handle spare parts

New Feature: Spare Part Workflow

Claimlane’s new Spare Part Workflow helps customers easily find the right replacement parts.

Customer Experience

Photo of the UK Claimlane team attending the Outdoor Trade Show 2025

What We Learned at The Outdoor Trade Show '25

What We Learned at OTS 2025: Warranty Worries, Juggling Tricks & the Outdoor Industry’s Next Big Shift

Customer Experience

Retail Hive

Fixing the Frustrations of Returns and Warranty Claims

Insights from the Retail Hive: Supply Chain Leaders Summit - May 2025

Customer Experience

boosting customer service through warranty claims and returns automations

How to Reduce Warranty Claim Workload Without Hiring More People (2026)

Learn the 4 Simple Changes That Will Save You Hours of Manpower Every Week

Warranty