Blog posts

A banner with a Self-Service Portal and text

Ecommerce returns management: Lowering time to resolution

A drawing of a chair being claimed

Customer-centric warranty analytics: Reducing Warranty Claims

The after sales customer expectation pyramid

Customer Expectation: Boosting your customer loyalty

Understand how to boost customer loyalty with the Customer Pyramid Expectation .

Co-Founder of Claimlane being frustrated

3 Reasons Why Retailers Hates Warranty Claims

Warranty claims can be one of the most time consuming tasks for retailers. Learn how to reduce time spent.

A side-by-side comparison of manual warranty claim handling vs automated in Claimlane.

Warranty Claims: How to reduce warranty claims

Manual warranty claims handling is costing your business, learn how to reduce the amount of them.

A drawing of a piggy bank with loyalty written on it, being destroyed by a hammer

Why Your Warranty Claim Process is Key to Earning Customer Loyalty

A good after sales experience can boost customer loyalty. The same can be said for a bad experience.

Abscract graphic

How to Avoid a New System Rollout Being Costly

New system rollouts can by very costly for your business. Learn how to avoid hidden costs and reduce risks.

People collaborating with sticky notes.

Five Key Elements to Offer a Memorable Customer Experience

Customer behaviour has changed in the last few years, and the expectations are more difficult to meet.

Faulty product

Are You Equipped to Cope With Increased Warranty Claims?

Learn how implementing a warranty claims ticketing platform can streamline eCommerce customer support.

ends