Claimlane is a warranty claims management platform for retailers and brands. We believe B2B software should be intuitive and inclusive. This is why we have developed our product through customer feedback, and we invest many hours in talking with our partners about their wants and needs.
our story

Retailers needed a software to handle warranty claims effectively.

Our founder, Jakob, used to be a brand manager in the fashion industry. Although he was doing a great job (or so he claims), he used to see one big downside to it all. The more products he sold, the more he had to deal with warranty claims and unhappy customers. And just like retailers today, he also used to manage these complaints through email.

Jakob realised a massive potential in all the data that warranty claims could provide. No one is learning from production errors based on the product's warranty claims.

His goal has been set in stone from that moment on to create an accessible platform for retailers to quickly and effortlessly manage communication. And bring awareness to the product quality in the name of sustainability.
Customer churn
Retailers & brands using Claimlane every month
Product warranty claims handled

Our team

We’re committed to making a great place to work, for ourselves and our investors.
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team info

What we're all about

Growing a business is team work. Our values influence every decision we make.
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Learn more, grow more.
Create maximum value
Make mistakes, but take accountability.
Go the extra mile.
Success isn’t a straight line.
…All while having fun.