Claimlane for Brands

One platform for all your returns, refunds, exchanges, and warranty claims. Unify your workflow across all markets and channels.

Take control of your return process

Replace excel spreadsheets and poorly documented emails with a structured end to end return flow across D2C and B2B.
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Help your D2C and B2B customers, submit any type of return with all required documentation for 1-touch handling.

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Complete overview at all times

Get an overview of all ongoing returns across markets, channels, and types of returns.

Differentiate between unwanted items which should be fully automated and repairs / warranty claims that require manual interactions.

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Deliver an unforgettable return experience in DTC and B2B

A simple and quick product return experience creates happy and loyal customers. This is a chance to stand out in the customers mind.

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Uncover and keep track of product performance patterns

With accurate and structured data, you can quickly and efficiently understand why products are returned and why products are faulty.

Reducing return rates and warranty return rates is at the center of building and sustaining a profitable business.

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Integrate to everything you need.

Spend less time on time consuming tasks and more time on helping customers. With custom actions, solving your most time-consuming tasks like arranging shipping or reimbursing customers is just one click away.

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