Optimize every step of the returns journey
Optimize resolution times and cut cost by making departments work better together, when handling claims and returns.
Used by 10,000+ retailers and suppliers
Know the status of every return and warranty claim
Know exactly where each claim and return is with dynamic status updates. Configure status updates to do automatic actions such as notifying customers, sending tickets to internal teams and more.
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Build flows specific to your customers' needs
Build flows customized to your business and automatically send it through your business for a fast resolve.
Have all your data in one place
Connect all your systems such as ecommerce, help desk, ERP and more. Get all your returns data in one place, for easy reporting and analytics
“Claimlane's Self-Service Portal has revolutionized how our customers submit their requests and eliminated the need for phone calls and email exchanges”
