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B2C Self-Service Portal
Get perfectly documented returns and claims. Every time.
Claims put your brand to the test – this is where you can create loyalty and is your most significant opportunity to create brand ambassadors.
Give your consumers a stellar experience by offering an accessible, fast, and straightforward omnichannel solution.
Book a demo
Give your consumers a stellar experience by offering an accessible, fast, and straightforward omnichannel solution.
Deliver a seamless returns experience
With our Self-Service Portal, your customers get a convenient and hassle-free process that tells your customers exactly what they need to send you.
Easily link up the flow to your website
No need for an integration – just paste our link directly to a button on your website, and you are good to go.
Get every claim fully documented
Receive the correct data through order or product integrations. Get descriptions and pictures of the faulty item to understand why the product broke.
You have all the data you need to solve the case right away. No more pro-longed emails back and forth.
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“Claimlane's Self-Service Portal has revolutionized how our customers submit their requests and eliminated the need for phone calls and email exchanges”
Adnan Baessa
Head of Operations, Cult
A strong brand image is key to building customer relationships
Is your company using a classic Sans-serif or a modern Geometric font? Do you want rounded or sharp corners? Customize everything you want, from colors and fonts to backgrounds and text.
Make it easy for your customers to provide you with what you need
Your customers can find their orders quickly with our plug-and-play Shopify and Webshipper integration.
Your customers feel taken serious
Let your customers tell you exactly what outcome they prefer upfront to reduce back and forth communication.
Want to learn more?
We’d love to explore how Claimlane can help you. Book a chat below.