B2B Returns Portal

Collect perfectly documented returns and claims from all your retailers

Replace Excel sheets and half-documented emails with one structured global claim flow for all your retailers.
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“Due to the perfectly documented complaints with photos, issue codes, etc. we have reduced our resolution time from 4 days to 1 day”

Sandra Smith
Customer Service Manager, Liewood
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Receive perfect documentation

Set up custom claim, return, and delivery issue flows and decide what data you want to receive – product data, images, issue tags. You are in complete control and get all the data you want and need.

Reduce your complexity

Provide your all your retailers and wholesale partners with a simple step-by-step claim flow to vastly reduce the time they spend on submitting claims – from hours to just minutes.

Handle cases in minutes

On every ticket submission, you will have a complete overview of all the data submitted by each of your wholesale partners.

Handle claims faster through ready-made outcomes, making it more efficient and faster to communicate with your retailers.

Want to learn more?

We’d love to explore how Claimlane can help you. Book a chat below.