One Platfrom for all your After-sales Service

Returns can be handled through an automated workflow that ensures customers can easily return unwanted item. Lot's of vendors provide the automated workflow.

Warranty claims demand special treatment. The workflows are significantly more complex, and often require some kind of manual assessment.

Claimlane ensures you can handle all your complex claims workflows from both B2B and B2C, while also automating your returns. When everything is handle in one platform, you get full control of your data, which is what Claimlane is all about.

You do not have to fulfill any special requirement or make adjustments to your IT system, as the operations are running on a cloud.

Claimlane has an open API. We do offer support for integrations to ERP, WMS, CRM, Webshops, etc. We have several standard integrations for webshop platforms and logistics /return providers. You can implement any integration your business needs, the features can be developed.

We have no cap on number of users

We provide all the guidelines, manuals, training, and support throughout the entire journey. Moreover, we have built a knowledge base and video tutorials that are accessible to all of your team.