Whether your team works by market, area, or status, you can get the overview needed to close cases efficiently.
“I can handle 5-10 claims in Claimlane during the time it takes to handle 1 via email.”
David Outen
Returns Coordinator, The Hut Group
Customise your workflow
Set up your unique workflow for each inbox, and give you an instant overview of all your tickets – with customisable progress statuses. It enables your team to handle claims more efficiently in each process stage.
Automate your processes
Integrate with your favorite systems and set up powerful automations, such as sending shipping labels or issuing credit notes, that save time and enhance the customer experience.