Whether your team works by market, area, or status, you can get the overview needed to close cases efficiently.
Customise your workflow
Set up your unique workflow for each inbox, and give you an instant overview of all your tickets – with customisable progress statuses. It enables your team to handle claims more efficiently in each process stage.
Spend less time on time consuming tasks and more time on helping customers.
With custom actions solving your most time-consuming tasks like arranging shipping or reimbursing customers is just one click away.
Spend less time on dull tasks and more time helping customers.