How to automate complex warranty & repair cases with AI Agents
See how the first AI agent built for warranty claims and returns handles real tickets from start to finish.
About this webinar
Every warranty claim, return, and repair request comes with complexity, different products, different rules, different ticket types. Your team handles it manually, ticket by ticket.
In this webinar, Claimlane Co-founder Michael Kruse Sørensen walks through the Claimlane AI Agent on real tickets and shows how it:
- Reads the full ticket: text, images, and video of faulty products
- Applies your rules per ticket type, product, and warranty terms
- Delivers three outputs on every ticket: Customer Summary, Product Knowledge, and Action Plan
- Detects return fraud by spotting patterns across submissions
- Resolves straightforward cases automatically through AI-powered self-service, before they reach your team
No generic chatbot responses. The AI Agent is trained on your historical ticket data, your product rules, and your processes, so it works the way your team already works.
