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4.8 ★★★★★
#1 Warranty Management Software
+20k businesses

Manage all your warranties with ease

Centralize and automate warranty claims, registrations, repairs, and B2B communication in one platform.
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used by leading brands, retailers and manufacturers, worldwide
Angling Direct
BabySam
Black DIamond
Managing warranty claims and repairs across such a wide range of products used to be messy. Claimlane gives us a setup that keeps everything organized and easy to handle. It helps us respond faster and deliver the level of service our customers expect from us.
Tess Jordan
Senior Manager of Customer Experience
Case study
Coolshop
Claimlane enables us to centralize all our post-purchase operations. Instead of juggling multiple tools, everything from ticket intake to supplier collaboration is handled in one place.
Simone Andersen
Customer Service Director, Coolshop
Case study
Hummel
ITW construction products
MaxGaming
Before Claimlane, every case required manually digging around to find the best solution. Now we move faster and with real confidence. You can feel the impact within our support team and in every customer interaction.
Jacob Bay
Chief Operating Officer, MaxGaming
Case study
Nemo Equipment
Onyx Cookware
"Issuing refunds and replacements without switching between systems has been a huge time saver for our team."
Patrick Zangenberg
Head of Customer Service
Case study
Skechers
It was amazing how easy it was to roll out the Claimlane platform. The support during the rollout has been fantastic, and it played an essential role in onboarding our stores and wholesalers.
Nicklas Smedegård
Business Controller
Case study
Swoon
Claimlane helps us capture every customer issue, resolve it for the customer, and feed that back to the supply chain to drive continuous improvement.
Henry Currer
Head of Operations, Swoon Furniture
Case study
Tonies

Signs you’ve outgrown your current warranty process

scattered tools

You work in 3+ tools to manage your warranties

Agents jump between inboxes, spreadsheets, ERPs, supplier portals, and Shopify stores just to process one ticket.
slow resolutions

Cases take too long to resolve

Teams manually juggle customer messages, supplier outreach, approvals, and replacements across multiple systems.
lacking information

Customers keep sending missing information

Support has to ask for photos, serial numbers and proof of purchase multiple times before a claim can move forward.
no visibility

You lack visibility into the warranty process

It’s difficult to track claim status, supplier approvals, resolution times, and recurring product issues in one place.

Warranty management without emails, spreadsheets and headaches

Warranty management platform

Manage all your warranties across B2C and B2B

Whether you're managing product registrations or solving warranty claims, handle it all from one warranty management platform.
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b2c & b2b portal

One portal for every claim, registration and more

Never chase information over email again. Get fully documented tickets up front, from both B2C customers and B2B partners.
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workflows & automations

Create workflows, rules and automations that fit your business

Set warranty rules, process refunds and replacements, and create workflows for specific suppliers, all from one place.
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Loved by 20,000+ businesses

From outdoor gear to industrial machinery. Leading retailers, brands and manufactures all use Claimlane to build and optimize their warranty process.
Warranty claims come through and are auto routed to the right people and customers get responses within a day. Claimlane has been a game-changer.
Tess Jordan
Senior Manager of Customer Experience
Claimlane enables us to centralize all our post-purchase operations. Instead of juggling multiple tools, everything from ticket intake to supplier collaboration is handled in one place.
Simone Andersen
Customer Service Director
Claimlane helps us capture every customer issue, resolve it for the customer, and feed that back to the supply chain to drive continuous improvement.
Henry Currer
Head of Operations

Frequently asked questions

What is Claimlane?

Claimlane is warranty management software for retailers, brands, and manufacturers. It helps businesses manage warranty claims, registrations, repairs, returns, and supplier cases across both B2C and B2B workflows.

Who is Claimlane for?

Claimlane works for retailers, brands, and manufacturers selling physical products, from home appliances and outdoor gear to electronics and industrial machinery. It is built for businesses looking to centralize warranty claims, registrations, repairs, supplier coordination, and both B2C and B2B post-purchase workflows in one platform.

Do we need technical expertise to use Claimlane?

No. Claimlane is built for operations and support teams and can be configured without coding. The onboarding team helps with setup and integrations.

How does pricing work?

Pricing starts from $499/month. Pricing depends on ticket volume, integrations, and workflow complexity. Contact us for more information.

Schedule a 30-minute platform walkthrough

See how Claimlane can improve your warranty process with a dedicated platform.
Walk through your current warranty workflow
Live platform tour
See real setups from businesses in your industry
"Before Claimlane, our entire customer service team was involved in handling warranty claims. Today 1 person can do it all."
Andreas Bang Nielsen
Marketing Director, Davidsen
30-minutes
Online meeting
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