How can Claimlane help my business?

Claimlane helps businesses reduce resolution time of claims by up to 80%, handle warranty claims, returns and repairs seamlessly with workflows and automation, and generate insights to share reports with internal and external partners.

What countries does Claimlane work in?

Claimlane operates internationally with headquarters phone support in Denmark (+45 70 60 57 33) and UK (+44 7773 475 031).

Will Claimlane replace my ticketing system (e.g. Zendesk)?

Claimlane integrates with existing systems and can work alongside or replace ticketing systems depending on your business needs.

How does the B2B part of the platform work?

Claimlane supports B2B workflows for retailers, suppliers/manufacturers, and brands that sell D2C and through retailers, enabling seamless collaboration and claim forwarding between partners.

What type of industries does Claimlane help?

Claimlane serves multiple industries including Furniture & Interior, Outdoor & Sports, Baby & Nursery, DIY & Homeware, and Electronics & Tech.

Can Claimlane handle complex products with lots of parts?

Absolutely. Claimlane is built to manage even the most complex products - including small parts of products, so your returns and claims process stays simple and efficient.

What if I don't see our system listed under your integrations?

No problem. We're constantly adding new integrations, so the list on our site might not always be fully up to date. Let's talk, we can review your setup, scope out what's needed, and see how Claimlane can connect with your systems.

How long does Claimlane take to implement?

Implementation time varies based on your specific setup and integration requirements. Contact us for a personalized timeline assessment.

What KPIs does Claimlane improve?

Claimlane improves resolution time (up to 80% reduction), customer satisfaction, operational efficiency, and provides analytics for preventing recurring faults.

Get a personalized walkthrough of our newest feature

Fill out the form, choose a time and get a personalized demo of the feature you want to hear about.

In the meeting you will:

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Hear in-depth about your desired feature

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Discuss how the feature can solve your current challenges

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Build a tailored use-case together with a specialist from Claimlane

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