Handle WooCommerce returns and warranty claims in one place
Your WooCommerce store handles the sale. The returns, warranty claims and repairs that follow usually end up in email threads and spreadsheets.
How the WooCommerce integration works
Order data
Pull order and customer data automatically
When a customer starts a claim, Claimlane already has the order and customer details from WooCommerce. They pick the product from their purchase instead of typing an order number, so claims arrive with the right information and fewer errors.
Self-service
Let customers self-serve any post-purchase issue
Give customers a branded self-service portal to submit returns, warranty claims, repairs and spare part requests. They add photos, videos and serial numbers upfront, so your team stops chasing missing information.
Automation
Resolve cases from one place
Generate return and replacement labels, then issue refunds and replacements from inside the case. Set the rules once and let workflows route each claim to the right person.
Complex products
Built for complex products, not just t-shirts
Most returns apps only handle simple products. Claimlane handles warranty claims on complex products with many parts, multiple suppliers, and different rules per SKU.
How the WooCommerce integration works
1
Connect your WooCommerce store to Claimlane.
2
Order and customer data syncs into Claimlane automatically.
3
Customers submit returns and warranty claims through your branded portal.
4
Claimlane routes each case, applies your rules, and triggers labels, refunds or replacements.
5
Your team resolves the case from one place, with the order details already attached.
Managing warranty claims and repairs across such a wide range of products used to be messy. Claimlane gives us a setup that keeps everything organized and easy to handle. It helps us respond faster and deliver the level of service our customers expect from us.
Tess Jordan
Senior Manager of Customer Experience
Solve warranty claims, insanely fast
Let customers self-serve their issues, resolve tickets with AI agents, and execute automations through deep integrations with your systems.