We’re currently experiencing an outage. Our team is working to restore service.

Sync Traede product data and send credit notes from Claimlane

Traede runs your wholesale business. When a retailer has a warranty claim, you need your product data to handle it and a way to credit them back.
Try interactive demo →View pricing
Angling Direct
BabySam
Black DIamond
Managing warranty claims and repairs across such a wide range of products used to be messy. Claimlane gives us a setup that keeps everything organized and easy to handle. It helps us respond faster and deliver the level of service our customers expect from us.
Tess Jordan
Senior Manager of Customer Experience
Case study
Coolshop
Claimlane enables us to centralize all our post-purchase operations. Instead of juggling multiple tools, everything from ticket intake to supplier collaboration is handled in one place.
Simone Andersen
Customer Service Director, Coolshop
Case study
Hummel
ITW construction products
MaxGaming
Before Claimlane, every case required manually digging around to find the best solution. Now we move faster and with real confidence. You can feel the impact within our support team and in every customer interaction.
Jacob Bay
Chief Operating Officer, MaxGaming
Case study
Nemo Equipment
Onyx Cookware
"Issuing refunds and replacements without switching between systems has been a huge time saver for our team."
Patrick Zangenberg
Head of Customer Service
Case study
Skechers
It was amazing how easy it was to roll out the Claimlane platform. The support during the rollout has been fantastic, and it played an essential role in onboarding our stores and wholesalers.
Nicklas Smedegård
Business Controller
Case study
Swoon
Claimlane helps us capture every customer issue, resolve it for the customer, and feed that back to the supply chain to drive continuous improvement.
Henry Currer
Head of Operations, Swoon Furniture
Case study
Tonies

How the Traede integration works

Product data

Sync your Traede product data

Claimlane pulls product data from Traede, so every warranty claim opens against the right product from the start.
Credit notes

Send a credit note as the resolution

When a claim is resolved, send a credit note to the retailer or distributor directly, so they are reimbursed without a back and forth.
Self-service

Let retailers submit claims with the right details

Retailers submit warranty claims through a portal, with photos, product details and everything you need collected upfront.
Complex products

Built for complex products, not just t-shirts

Most returns apps only handle simple products. Claimlane handles warranty claims on complex products with many parts and different rules per SKU.

How the Traede integration works

1
Connect Traede to Claimlane.
2
Product data syncs from Traede into Claimlane.
3
Retailers submit warranty claims with the right product and details.
4
Your team resolves the claim in Claimlane.
5
A credit note is sent to the retailer or distributor as the resolution.
"Before, we sent an email to the supplier, and then we waited and had to follow up. With Claimlane, the supplier sees everything clearly, and we can track what's going on."
Tanja Munch
Head of Customer Service
Illustration: Split bundle products into the right ticket

Solve warranty claims, insanely fast

Let customers self-serve their issues, resolve tickets with AI agents, and execute automations through deep integrations with your systems.
Book a meeting