Blog posts

Optimize internal process drawing

Step-by-step guide: Optimize your returns? (2025)

Mapping your current returns and claims process can help identify inefficiencies. Discover how you can map it

Michael Sørensen Photo

Michael Kruse Sørensen

Screenshot from Claimlane B2B product return module

How to simplify B2B returns (2025)

B2B return handling is a time consuming task for both retailers and suppliers. Learn where to improve.

Michael Sørensen Photo

Michael Kruse Sørensen

February 26, 2024

A banner with a Self-Service Portal and text

Claimlane Updates

Ecommerce returns management: Lowering time to resolution

Michael Sørensen Photo

Michael Kruse Sørensen

February 5, 2024

A drawing of a chair being claimed

Customer-centric warranty analytics: Reducing Warranty Claims

Marc Photo

Marc Mayland Jensen

October 25, 2022

The after sales customer expectation pyramid

Customer Expectation: Boosting your customer loyalty

Understand how to boost customer loyalty with the Customer Pyramid Expectation .

Michael Sørensen Photo

Michael Kruse Sørensen

October 4, 2022

Co-Founder of Claimlane being frustrated

3 Reasons Why Retailers Hates Warranty Claims

Warranty claims can be one of the most time consuming tasks for retailers. Learn how to reduce time spent.

Michael Sørensen Photo

Michael Kruse Sørensen

September 19, 2022

A side-by-side comparison of manual warranty claim handling vs automated in Claimlane.

Warranty Claims: How to reduce warranty claims

Manual warranty claims handling is costing your business, learn how to reduce the amount of them.

Michael Sørensen Photo

Michael Kruse Sørensen

September 16, 2022

A drawing of a piggy bank with loyalty written on it, being destroyed by a hammer

Why Your Warranty Claim Process is Key to Earning Customer Loyalty

A good after sales experience can boost customer loyalty. The same can be said for a bad experience.

Marc Photo

Marc Mayland Jensen

September 15, 2022